Live Support

Live Support is Unavailable

Live Support

Live support representatives are typically available Monday through Friday during normal business hours.  (9am-5pm Eastern Standard Time)

It is currently: 1:34 PM EST

Live Support Alternatives

Email
Send an email directly to your support representative or to support@retailersoft.com.  Often, a support representative can respond to your request very quickly even outside of normal support hours.
Phone
Please leave us a voicemail directly with your support representative or call 989-896-8000, and we will respond as soon as possible.
Urgent - After Hours Support
For truly URGENT/CRITICAL support issues, please call 989-896-8711.  You will be prompted to leave a voicemail.  This voicemail will be forwarded with high importance to our urgent support team. Please know that every effort will be made to get back to you as soon as possible.