Live Support

This is a list of the support representatives that are currently logged into our live support portal. Their availability is shown in the right column. Please understand that if they are currently working with one or more clients, their may be a delay before they can help you.

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Patricia Lauria

Not working with any other users.

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Lisa Shortridge

Currently working With 3 other users.

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Brad Green

Currently Unavailable

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Other Support Options

Send an email directly to your support representative or to  Often, a support representative can respond to your request very quickly even outside of normal support hours.
Please leave us a voicemail directly with your support representative or call 989-896-8000, and we will respond as soon as possible.
Urgent - After Hours Support
For truly URGENT/CRITICAL support issues, please call 989-896-8711.  You will be prompted to leave a voicemail.  This voicemail will be forwarded with high importance to our urgent support team. Please know that every effort will be made to get back to you as soon as possible.